Please note: these terms are an editorial working draft and should be reviewed by a lawyer before going live.
1. Scope
These general terms and conditions apply to orders placed through the online shop at lottibaby.de. The provider is Laura-Michelle Zeppenfeld, Tilburger Str. 31, 28259 Bremen, Germany.
2. Conclusion of contract
The presentation of products in the shop does not constitute a legally binding offer. By submitting an order at checkout, customers make a binding offer. We accept it by sending an order confirmation, a shipping confirmation or by delivering the goods.
3. Products and personalisation
Among other things, we offer prints, DTF transfers and further Lotti Baby products. For personalised products or products made to customer specification, the details entered during the ordering process are decisive. Customers are responsible for checking any personalisation before completing their order.
4. Prices, taxes and shipping costs
All prices are in euros. Information on taxes and shipping costs is shown in the shop and at checkout. Shipping costs, where applicable, are stated before the order is completed.
5. Payment
Payments are processed via the Shopify checkout and the payment service providers offered there. The available payment methods are shown at checkout.
6. Delivery
Delivery is made to the delivery address provided at checkout. Details on shipping methods, shipping costs and estimated delivery times can be found on the Payment & shipping page and at checkout.
7. Right of withdrawal
Consumers generally have a statutory right of withdrawal. Details can be found in our cancellation policy. For goods made to customer specification or clearly tailored to personal needs, the right of withdrawal may be excluded by law.
8. Retention of title
The goods remain our property until payment has been made in full.
9. Warranty
Statutory warranty rights apply. If you have questions about an order, our support team is happy to help at support@lottibaby.de.
10. Dispute resolution
We are neither obliged nor willing to take part in dispute resolution proceedings before a consumer arbitration board.
11. Contact
Lotti Baby, Laura-Michelle Zeppenfeld, Tilburger Str. 31, 28259 Bremen, Germany. Email: support@lottibaby.de.