Payment
Payments are processed via the Shopify checkout. The payment methods available at checkout may vary depending on your cart, delivery address and payment service provider.
Final prices, any shipping costs and the available payment methods are shown at checkout before the order is completed.
Shipping area
We currently ship within Germany. If further destination countries become available, they will be shown at checkout.
Shipping costs
The exact shipping costs are calculated at checkout and shown before the order is completed. Product pages may contain additional notes on the shipping method.
Delivery time
We pack every order carefully ourselves. The estimated delivery time is shown at checkout or in the relevant product description. Personalised or made-to-order items may take a little longer to prepare.
Order and shipping confirmation
After completing an order, customers receive a confirmation at the email address provided at checkout. Once the order has been dispatched, shipping information follows where available.
Questions about your order
If you have questions about payment, shipping or an existing order, you can reach us at support@lottibaby.de.